Contact us

Do you have any questions, suggestions or would like more information?
Is your question not mentioned on one of our information pages or is something not completely clear? Then send an email to service@Norwstore.com. Please include your name, phone number and city of residence. Please send us photos of the products when requesting customer support.

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Customer Service - Hours:
Monday to Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 6:00 PM
Closed on Sundays.

Contact number：+86 19372327747

Address:9011 Science and Technology Innovation Valley, Hengyang City, Hunan Province, China

FAQ:
Question: How long does it take to receive my package?
A: Please note that on average, we need 3-7 days to process your order before shipping it. Rest assured: we will do our best to ship your order as soon as possible! After placing your order, the estimated delivery time is between 14 and 30 days, depending on the country or region. Please note that public holidays may affect delivery times.

Company Name：HengHui Network Technology Co., Limited

Address:Mong Kok,2-16 Fayuen ST,Ho King Comm CTR

Q: What is the company's return policy?
A: After we receive and inspect the returned item, we will process your return or exchange. We will need at least 14 days from the receipt of the item to process the return or exchange.
Q: How can I contact you about my order?
A: You can contact us by email at service@Norwstore by using the form on this page.